Achieving high rankings in organic search results is important but it’s only a part of the success because the result still has to get clicked on. Google uses many factors to rank web pages but once they’re ranked there are ultimately three that have impact on a result being clicked on or not – the displayed URL of the search result, its title and snippet. While a result’s snippet (typically contents of the page’s Meta Description if available) has no impact on rankings the page’s Title tag does. And so does the URL, but that’s a separate topic.
Custom Snippets and Page Titles
In January 2012 Google Webmaster Tools Analyst Pierre Far wrote a post titled Better page titles in search results. In this post he explains that Google uses algorithms to generate alternative titles for search results, especially for pages that have non-descriptive titles (such as those simply using the word “Home”), duplicated titles across many pages of the site, too long or too short titles and finally, pages that have no title at all.
What’s more interesting though is that Google uses alternate titles and snippets even when the tags on the page have descriptive content meeting all the guidelines. This happens because some pages rank well for a variety of search terms and a single title and/or snippet might not be the best to show for all search queries. In the post we read:
“… we have algorithms that generate alternative titles to make it easier for our users to recognize relevant pages. Our testing has shown that these alternative titles are generally more relevant to the query and can substantially improve the clickthrough rate to the result, helping both our searchers and webmasters.”
It’s nice that Google tries to improve click-through rates by customising titles and snippets of a page depending on the search query. This is something that we can’t do. But if the page title has impact on a page’s rankings then what impact do those alternate titles generated by Google have on those rankings? And should we put in all the effort into optimising page titles if they get modified in the end?
Custom Snippet and Title Generation
In March 2013 Google was granted a patent that provides some hints which can help us answer our question.
- US Patent: 8,145,617
- Assigned to: Google Inc.
- Inventors: Alexandre A. Verstak, Anurag Acharya
- Filed: November 18, 2005
- Granted: March 27, 2012
In the Abstract of this patent we can read:
“A document retrieval system generates snippets of documents for display as part of a user interface screen with search results. The snippet may be generated based on the type of query or the location of the query terms in the document. Different snippet generation algorithms may be used depending on the query type. Alternatively, snippets may be generated based on an analysis of the location of the query terms in the document.”
Interestingly, there’s actually more than one algorithm used to generate custom snippets which is selected based on the type of search we do or where the search term appears in that search result. But more importantly (in light of this post), this tells us that alternate snippets are generated as part of the search results presentation process. Let’s have a closer look at the following diagram which illustrates the process of a typical search query:
The “Client” (170) – which is us – does a search in Google. The request is received by the Front End Server (140) and gets passed on to the Search System (120). The Search System looks in its Index (150) for documents (web pages) relevant to our search query to provide in search. Once the documents are found and retrieved, they are ranked. Next, the already ranked results are provided to the Presentation System (130) which modifies the results if necessary by generating custom snippets without any further changes to the ranked order. Finally, the modified results are provided to the user (Client) through the Front End Server.
Simply put, results for our search query first get ranked and then are (optionally) modified before being presented to the user without any further changes to their ranked order. So, what we’ve found out here is that customising snippets is only part of the presentation process and has no impact on ranking pages which is a process that happens before that. Great, but hold on! We’re talking about snippets which don’t have impact on rankings anyway. What about Page Titles?
Although the patent we’ve just looked at in this post is about generating custom snippets, it outlines the entire process of delivering search results. Whether it’s the snippet that gets modified or the title of a result, both are part of presentation process of search results which happens after results are ranked.
Custom Snippets and Titles in SERPs
Now that we’re clear at which point the snippet customisation happens let’s look at when snippets are likely to be modified. A test involving the comparison of snippets in Google’s SERPs and content of Meta Description tags shows that the more long-tail a search query is the more often the snippet is customised. In our test, pages were displayed with custom snippets only 30% of the time for general search queries consisting of 2 words. The more specific a search query gets (contains more words) the less frequently the page’s original Meta Description is used in SERPs. For searches consisting of 5-6 words the snippets were almost always modified.
The reason is quite simple really. It’s typically more difficult to rank high for a general search term (more competition) and if a website does rank high it most likely has a relevant page. If that page has a good quality Meta Description it will most likely not be modified. However, if that same page ranks for some specific, long-tail search terms because its content is still relevant chances are the same Meta Description isn’t anymore. In 90-100% cases the page received a custom snippet for long-tail searches. What do I mean by “rank high”? Let’s have a look at some more data.
Pages ranked on position 1 in Google for 2-worded search terms never got a custom snippet. The customisation increases with long-tail searches as shown above. Things look similar for Top 10 search results. However, custom snippets are almost always applied for results below Top 10 (2nd, 3rd and so on page of SERPs).
The reason is that if a page ranks high (I mean 1st place or in Top5) that’s because it’s typically relevant to the search query and will rarely need customisation. Assuming it doesn’t have a missing, too long, too short Meta Description to start with. The smaller the relevancy, the lower the rank position and the higher need to modify to the search result. What about Page Titles?
Our analysis showed that 75% of changes to titles involved only appending the brand name at the end of the title. The remaining 25% of changes involved reducing the title’s length (to no more than 70 characters) or rephrasing it by removing any filler words and adding the search term or part of it.
Custom titles and snippets don’t interfere with our rankings directly and their purpose is to improve click-through rates. But just because Google will attempt to create custom or modified titles and/or snippets that are missing or improve existing ones does not mean we should put less effort into optimising them. In fact, it emphasises the importance to do so because the better they are the less customisation will happen (which isn’t always that great by Google either!). You can start by working on pages flagged with an issue in Google Webmaster Tools “HTML Improvements” section.
But even then snippets will be modified to accommodate for all the different search terms the page may rank for because a single version isn’t enough. And we of course can’t implement more than one Meta Description on a page. But what we can do is create a new page if there’s considerable search for a phrase and we don’t quite have an existing page for it. This new page could ultimately rank higher, have an even better title and snippet that won’t need modifications and would likely receive higher click-through rates. This is yet another way to find any missed opportunities and content gaps.
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